Privacy Policy
This Privacy Policy explains how your personal information is collected, used, and shared when you visit the site crunchyvita.com or make a purchase there.
Personal information collected
When you visit the site, we automatically collect certain information about your device, including your web browser, your IP address, your time zone, and some of the cookies installed on your device.
In addition, as you browse, we collect information about:
- The pages you view (products consulted)
- The websites or search terms that led you to the site
- How you interact with the site
Cookies used
1. Strictly necessary cookies
These cookies are essential for the site and checkout process to function. They do not require prior consent.
2. Technical cookies
These cookies ensure the general functioning of the site (navigation, security, access to secure areas).
3. Audience measurement cookies
These cookies allow us to analyze site traffic to improve performance. They are set only after user consent.
4. Marketing cookies
These cookies may be used for advertising or remarketing purposes. They are set only with explicit user consent.
Cookie management and settings
On your first visit, a cookie banner informs you about their use and lets you accept all cookies, refuse non-essential ones, or customize your preferences.
You can change your choices at any time via the "Manage my cookies" link available on the site.
Retention period: cookies are kept for a maximum of 13 months, in line with CNIL recommendations.
Use of personal information
We use your personal information to:
- Process your orders (payment, shipping, invoicing, confirmation)
- Communicate with you
- Assess potential fraud or risks
- Send you information about our offers, if you have opted in
Sharing personal information
We share your personal information with third parties who help us process it:
- OVH (online store hosting)
- Google Analytics (site usage analysis)
Your rights
If you are a resident of the European Economic Area, you have the following rights:
- Access to your personal information
- Correction, update, or deletion of your data
To exercise these rights, contact us using the details below.
Contact us
For any question, complaint, claim, or request related to your personal data, you can write to: