Terms of Sale (CGV)

ALTEORA - www.crunchyvita.com | Updated in 2026

Preamble

This Preamble is an integral part of the Terms of Sale.

Article 1. Parties to this agreement

  • 1) The company ALTEORA: Simplified joint-stock company with share capital of 10,000 euros, registered with the Trade and Companies Register of Antibes under number 903112952, with registered office at 1460 Chemin des Terriers Building B-04 06600 Antibes and VAT number FR0793931952, hereafter referred to as the "Seller".
  • 2) Any individual wishing to make a purchase on the Seller's website, hereafter referred to as the "Buyer".

Article 2. Purpose

The Seller's activity is the online sale of products under the CrunchyVita brand (freeze-dried fruits) via the site www.crunchyvita.com.

Article 2.1. Precautions for use

CrunchyVita packs must be kept in their tightly sealed pouch to preserve their crunchy texture. Even when filled, they remain edible, according to texture and bag condition.

Article 3. Definitions

  • Seller: ALTEORA, simplified joint-stock company registered with the Antibes Trade and Companies Register under number 903112952.
  • Buyer: any individual wishing to make a purchase on the Site.
  • Product: any product offered for sale, subject to available stock.
  • Delivery: transfer to the Buyer of the physical possession or control of the Product.
  • Site: www.crunchyvita.com.

Article 4. Price

Prices are indicated in euros, including taxes, excluding processing and shipping fees.

The Seller may modify prices at any time, but the applicable rate is the one in effect at the time the order is validated.

Article 5. Order

To place an order, the Buyer must provide:

  • Email address
  • First and last name
  • Postal address
  • Phone number
  • Payment information

Article 6. Payment

Payment is made at the time of order, by bank card (Carte Bleue, Visa, Mastercard, etc.) via Stripe.

Article 7. Delivery

Delivery is made to the address provided by the Buyer.

Free delivery in France to pickup points from 40 EUR of purchases.

Parcel tracking is communicated by email.

Article 8. Withdrawal

In accordance with Article L221-18 of the French Consumer Code, the Buyer has 14 days from receipt to withdraw. Return shipping costs are borne by the Buyer.

Return address:

ALTEORA, 1460 Chemin des Terriers Building B-04 06600 Antibes.

The refund is issued within 14 days using the same payment method.

Article 9. Warranties

The Products benefit from:

  • The legal warranty of conformity (articles L217-4 and following of the French Consumer Code)
  • The warranty against hidden defects (articles 1641 and following of the French Civil Code)

Article 10. Disputes

In case of a dispute:

  • The Buyer contacts customer service (contact@crunchyvita.com)
  • If no response, they may contact the FEVAD e-commerce mediator (www.mediateur-fevad.fr)
  • If no agreement, jurisdiction is assigned to French courts